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Refund Policy for ReadJewel  Online Courses

Updated Date: Nov/15/2023

Thank you for choosing ReadJewel for your online learning needs. We strive to provide valuable and enriching courses to our customers. Please review our refund policy below to understand your rights and responsibilities when it comes to refunds.

1. Refund Eligibility:

Refunds are allowed within 4 days of the original purchase date.
Ebooks are non-refundable; only online courses are eligible for a refund.


2. Refund Request Process:

To initiate a refund, customers must send an email to refunds@readjewel.com within the 4-day refund period.
In the email, customers must specify the reasons for the refund request.


3. Refund Processing Time:

The refund process may take 4-7 business days to complete.


4. Refund Method:

Refunds will be issued to the original payment method used during the purchase.


5. Replacement with Another Course:

Customers have the option to replace the refunded course with another one of equal or lesser value.


6. Exclusions:

Ebooks are excluded from the refund policy and are non-refundable.


7. Contact Information:

For refund inquiries or assistance, please contact us at refunds@readjewel.com.


8. Policy Changes:

ReadJewel reserves the right to modify or update this refund policy at any time without prior notice. Customers are encouraged to review this policy periodically for any changes.
By purchasing and using our services, you agree to abide by the terms and conditions outlined in this refund policy.

Thank you for choosing ReadJewel. We appreciate your understanding and cooperation.

Sincerely,
Read Jewel Learning Hub